OUR Multi-agent System

By clicking "Accept", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Manage Consent Preferences

Essentials

Always active

Necessary for the site to function. Always On.

YouTube

Name

yt-icons-last-purged

Description

Store the timestamp of the last purge of YouTube player icon cache so embedded video controls load correctly and efficiently.

Type

Local Storage

Retention:

persistent

Name

__Secure-YNID

Description

It's a YouTube cookie used to enhance user experience by storing video player preferences and aiding in secure log-ins and spam detectio

Type

Retention:

180 days

base44.app

Name

base44_app_id

Description

Store the internal application identifier used by the Base44 platform to load and route this Forethought CX benchmark web app instance.

Type

Local Storage

Retention:

2 years

Name

base44_server_url

Description

Store the Base44 backend server endpoint so the Forethought CX benchmark app can connect to its API and load content.

Type

Local Storage

Retention:

persistent

ClickCease

Name

_cq_tuid

Description

Detect and distinguish browser tab sessions per device to prevent fraud and invalid or malicious traffic on the site.

Type

Session Storage

Retention:

session

Name

_cq_duid

Description

Used by the website to protect against fraud in relation to its referral system.

Type

Retention:

3 months

dreamdata.cloud

Name

_cfuvid

Description

Rate Limiting - distinguishes individual users behind shared IP addresses

Type

Retention:

Session

Hotjar

Name

hjViewportId

Description

This cookie stores user viewport details such as size and dimensions.

Type

Session Storage

Retention:

Session

Analytics

Measures usage and improves your experience.

base44.app

Name

base44_from_url

Description

Store identifiers that link a user to a specific Forethought CX benchmark or experiment and persist their analysis state between visits.

Type

Local Storage

Retention:

12 months

Name

base44_analytics_session_id

Description

Identify a visitors session to aggregate events and measure how users navigate and interact with this Base44 app.

Type

Local Storage

Retention:

24 hours

zi-scripts.com

Name

_zitok

Description

Store a unique visitor identifier so ZoomInfo can recognize returning visitors and link visits for analytics and firmographic insights.

Type

Retention:

1 year

Name

ziPendingTelemetry

Description

Collects telemetry events about user interactions to analyze session behavior and site performance.

Type

Session Storage

Retention:

session

vidyard.com

Name

visitorId

Description

Identify and distinguish individual video viewers over time to measure views, engagement, and viewing history for analytics reporting.

Type

Local Storage

Retention:

2 years

HubSpot

Name

__hssc

Description

Used for website analytics to track session data

Type

Retention:

30 minutes

Name

__hssrc

Description

Used for website analytics to determine if the visitor has restarted their browser

Type

Retention:

Session

Name

hubspotutk

Description

Used for user authentication and visitor identification

Type

Retention:

2 years

Name

__hstc

Description

Used for website analytics to track visitors and sessions

Type

Retention:

2 years

Google Analytics

Name

_ga_HRY0FHC7VX

Description

Used by Google Analytics 4 to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit

Type

Retention:

2 years

Name

_gat_UA-147302461-1

Description

Limit the rate of requests sent to Google Analytics in order to measure website traffic reliably on high-traffic pages.

Type

Retention:

1 minute

Name

_gid

Description

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Type

Retention:

1 day

Name

_ga

Description

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Type

Retention:

2 years

Name

pageViewCount

Description

Store and count the number of pages viewed in a session for web analytics and traffic measurement.

Type

Session Storage

Retention:

session

dreamdata.cloud

Name

dd_anonymous_id

Description

Assigns a unique anonymous identifier to visitors to track their page views and site interactions across sessions for analytics reporting.

Type

Local Storage

Retention:

1 year

Name

dd_anonymous_id

Description

Assigns a unique anonymous identifier to a visitor to recognize returning users and link multiple visits for analytics reporting.

Type

Retention:

1 year

6sc.co

Name

_gd_visitor

Description

Identify and recognize returning visitors to measure site usage and longterm traffic patterns.

Type

Retention:

20 years

Name

_gd_svisitor

Description

Identify and recognize returning visitors across sessions to measure and analyze website traffic patterns.

Type

Retention:

2 years

Hotjar

Name

hjActiveViewportIds

Description

Store IDs of the users active viewports so Hotjar can validate and attribute pageview and session data accurately across views.

Type

Local Storage

Retention:

persistent

Name

hubspotutk

Description

Used for user authentication and visitor identification

Type

Local Storage

Retention:

2 years

Name

_hjSession_5056569

Description

Maintain and link a users page views within a single Hotjar session for analytics and usage statistics.

Type

Retention:

30 minutes

Name

_hjSessionUser_5056569

Description

Collects statistics on the visitor visits to the website, such as the number of visits, average time spent on the website and what pages have been read

Type

Retention:

365 days

Marketing

Used for targeted advertising.

YouTube

Name

yt-player-user-settings

Description

Stores user preferences for the YouTube video player including volume, playback quality, and caption settings

Type

Local Storage

Retention:

Persistent in browser local storage until manually cleared

Name

ytidb::LAST_RESULT_ENTRY_KEY

Description

Stores the last search result entry that was clicked by the user to improve the user experience by providing more relevant search results in the future

Type

Local Storage

Retention:

Persistent in browser local storage until manually cleared

Name

__Secure-ROLLOUT_TOKEN

Description

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Type

Retention:

180 days

Name

VISITOR_PRIVACY_METADATA

Description

Stores visitor privacy settings and consent information for personalized advertising

Type

Retention:

5 months

Name

VISITOR_INFO1_LIVE

Description

Used as a unique identifier to track viewing of videos and estimate bandwidth usage

Type

Retention:

5 months

Name

YSC

Description

Used to track user interactions and measure advertising effectiveness for embedded videos

Type

Retention:

Session

zi-scripts.com

Name

ziScriptSession

Description

Identify visiting companies and enrich visits with firmographic data for B2B marketing and sales analytics.

Type

Session Storage

Retention:

session

vidyard.com

Name

{"words":[-835429052,-1066798738,247615292,316787885,-833804048],"sigBytes":20}

Description

Store identifiers used by the Vidyard video player to load and track embedded video interactions on this site.

Type

Local Storage

Retention:

2 years

g2crowd.com

Name

g2tracking

Description

Track and attribute conversions from G2 referral traffic to this site to measure campaign performance and optimize marketing spend.

Type

Local Storage

Retention:

13 months

HubSpot

Name

lastExternalReferrer

Description

Detects how the user reached the website by registering their last URL-address

Type

Local Storage

Retention:

Persistent

Name

_gcl_ls

Description

Used by Google AdSense to understand user interaction with the website by generating analytical data

Type

Local Storage

Retention:

90 days

Name

lastExternalReferrerTime

Description

Detects how the user reached the website by registering their last URL-address

Type

Local Storage

Retention:

Persistent

Name

_fbp

Description

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

Type

Retention:

3 months

Name

_gcl_au

Description

Used by Google Ads to take information from ad clicks and store it in a first-party cookie so that conversions can be attributed outside the landing page

Type

Retention:

3 months

Name

_rdt_uuid

Description

Used to attribute conversions back to Reddit Ads

Type

Retention:

90 days

licdn.com

Name

li_adsId

Description

Store a LinkedIn advertising identifier to recognize returning browsers, attribute conversions, and build audiences for LinkedIn ad campaigns.

Type

Local Storage

Retention:

3 months

6sc.co

Name

_gd_session

Description

Collects information about visits, time on site and pages viewed to build audience segments and deliver targeted advertising via 6sense.

Type

Retention:

1 day

Personalization

Remembers your preferences and provides enhanced features.

vidyard.com

Name

vidyardSettings

Description

Store user-specific Vidyard video player and viewing preferences to provide a consistent playback experience on embedded videos.

Type

Local Storage

Retention:

persistent

ClickCease

Name

_cq_session

Description

Maintain a users chat session with the Forethought widget and associate interactions with the correct browser session.

Type

Retention:

session

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Want to learn more about Forethought pricing?

Contact our sales team today to discuss your goals and receive a personalized quote. We’ll work closely with you to understand your organization’s needs and provide detailed information on how Forethought can support your objectives.

Website

First Name*

Last Name*

Phone number*

Work Email*

Job Title*

Company Name*

Submit

Checking your Browser…

Verifying...

Stuck?Troubleshoot

Success!

Verification failed

Verification expired

Verification expired

Privacy • Help

Thanks for reaching out!

You’re on the path to transforming your customer support into a strategic advantage.

Our team will be in touch soon to show you what’s possible when you unlock the full potential of AI-driven CX.

- The Forethought Team

Oops! Something went wrong while submitting the form.

Powering organizations changing the world

OUR Multi-agent System

From first inquiry to final resolution

AI-Driven Insights

Fix gaps before they become problems

Uncover insights from all support interactions.

Detect knowledge gaps
Draft content
Predictive insights
Performance analytics

Product Details

Ominchannel Agent

Solve customer issues end-to-end

Deliver fast, human-like support across channels with agentic AI.

Detect customer intent
Automate workflowswith natural language
Customize to your brand
Track performance

Product Details

Smarter Ticket Classification

Get every ticket to the right agent, fast

Detect urgency, sentiment, and more in each ticket—applying the right tags and priorities instantly.

Detect sentiment, language and more
Filter spam automatically
Prioritize urgency with auto tagging
Custom models

Product Details

Agentic AI Copilot

Empower human agents with an AI copilot

AI that assists, not replaces.

Real-time ticket analysis
Intelligent response generation
Step-by-step guide
Works in your helpdesk

Product Details